Description
Basics
Product information
- IP desk phone
- Colour: gunmetal black
- Operating system: Linux
Placement
- indoor, desktop, wall mounting1
Dimensions and weight
Dimensions (L × W × H, approx.)
- 210 mm × 243 mm × 45 mm without footstand
- 193 mm × 243 mm × 165 mm with footstand
Weight (approx.)
- 1.12 kg with footstand
Display and indicators
Display
- TFT liquid crystal display (LCD): tiltable, IPS panel, backlit
- Size (diagonal): 5.0″ (127 mm)
- Size (W × H): 110 mm × 62 mm
- Resolution: 1,280 × 720 pixels
15 LED indicators
- Call status indication: 1 red LED
- Message waiting indication (MWI): 1 red LED
- Function key status indication: 10 multicolour LEDs
- Audio key status indication: 3 LEDs (1 red / 2 green)
Keypad and function keys
43 hard keys in total
- 12 keys (standard ITU telephone keypad)
- 5-way navigation key
- 4 context-sensitive function keys
- Programmable function keys
- 10 SmartLabel keys (with multicolour LED)
- Key mapping of up to 40 functions (10 keys × 4 pages)
- 5 dedicated audio keys
- Mute (with red LED)
- Speakerphone (with green LED)
- Headset (with green LED)
- Volume + / – (rocker)
- 7 dedicated function keys
- Cancel
- Message (with red LED)
- Directory
- Transfer
- Hold
- Conference
- Redial
Keyboard lock
Audio devices, codecs and features
Casing microphone|Casing speaker
- 2 dedicated microphones
- Frequency range: 100 Hz – 8.0 kHz
- Speakerphone mode: Full duplex, HD audio
Corded handset: Microphone|Handset earpiece
- Noise cancellation, HD audio
- Frequency range: 150 Hz – 8.0 kHz
- Hearing aid compatible (HAC)
Audio codecs
- G.711 (A-law, μ-law), G.722, G.723.1, G.726, G.729, Opus
Dual-tone multi-frequency signalling (DTMF / RFC2833):
- SIP-INFO, in-band, out-of-band
Related features
- Comfort Noise Generator (CNG)
- Voice Activity Detection (VAD)
- Audio response time
- Adaptive jitter buffer
- Packet loss concealment (PLC)
Interfaces and connections
Power options
- Power over Ethernet (PoE)
- IEEE 802.3af, class 3|IEEE 802.3az3
- Power adapter1
- 100 – 240 V AC, 50 – 60 Hz | 5 V DC (SELV), 2 A, 10 W
Wired interfaces
- Power adapter: coaxial power connector (socket)
- Gigabit Ethernet (GbE) 2 × RJ45-8P8C sockets
- USB connectivity: 2 × USB 2.0 type A ports
- Corded handset: RJ9-4P4C socket
- Headset: RJ9-4P4C socket
- EHS adapter:1 RJ12-6P6C socket
Wireless interfaces
- Third party headset support: Bluetooth
- Network connectivity: Wireless LAN
Sensors
- Ambient light sensor
- Hook switch sensor
User interfaces and setup
Power options
- Power over Ethernet (PoE)
- IEEE 802.3af, class 3|IEEE 802.3az3
- Power adapter1
- 100 – 240 V AC, 50 – 60 Hz | 5 V DC (SELV), 2 A, 10 W
Wired interfaces
- Power adapter: coaxial power connector (socket)
- Gigabit Ethernet (GbE) 2 × RJ45-8P8C sockets
- USB connectivity: 2 × USB 2.0 type A ports
- Corded handset: RJ9-4P4C socket
- Headset: RJ9-4P4C socket
- EHS adapter:1 RJ12-6P6C socket
Wireless interfaces
- Third party headset support: Bluetooth
- Network connectivity: Wireless LAN
Sensors
- Ambient light sensor
- Hook switch sensor
User interfaces and setup
Configuration and setup via menu-driven web user interface (WUI)
- Visual and functional UX based re-design (phone manager)
- Password-protected login
- Secure web server/client (HTTPS)
Configuration and setup via menu-driven phone user interface (PUI)
Automatic configuration via provisioning
- Loading of settings and firmware via HTTP, HTTPS, TFTP
- Supported DHCP provisioning options 43 / 60 / 66 / 67
- Secure Redirection And Provisioning Service (SRAPS) support
- Remote management via TR-069 / TR-069 Annex G (TR-111) / TR-369
- Plug & Play (PnP) support
Localization
- Languages
- Time zone, dial tone
Diagnostic
- SIP / PCAP trace
- Syslog
Related features
- Local call recording via USB
- Dual firmware partition
Networking technologies and protocols
Wireless LAN
- Frequency band (2G): 2,400.0 – 2,483.5 MHz
- IEEE 802.11b (Wi-Fi 2): up to 11 Mbps
- IEEE 802.11g (Wi-Fi 3): up to 54 Mbps
- IEEE 802.11n (Wi-Fi 4): up to 150 Mbps
- Frequency band (5G): EU: 5,150 – 5,350 MHz, 5,470 – 5,725 MHz|Americas: 5,150 – 5,350 MHz, 5,470 – 5,825 MHz
- IEEE 802.11a (Wi-Fi 1): up to 54 Mbps
- IEEE 802.11n (Wi-Fi 4) up to 150 Mbps
- IEEE 802.11ac (Wi-Fi 5) up to 433 Mbps
Network technologies
- OpenVPN, VLAN (IEEE 802.1q)
- Bluetooth: BT 5.0, class 2
VoIP related protocols and techniques
Secure VoIP protocols
Network protocols
Secure network protocols
- TLS V1.3 incl. ciphers (forward secret & authenticated), HTTPS, IEEE 802.1X (EAP-TLS – RFC 5216)
Remote management protocols
- TR-069, TR-069 Annex G (formerly TR-111), TR-369 (USP)
Directory support and call features
12 SIP identities / accounts
- Up to 12 simultaneous calls
Directory support
- LDAP (server-based directory)
- Local directory with up to 10,000 entries
- Import/export phone book (CSV, XML)
- XML phonebook support
Outgoing call features
- Speed dialling via function keys
- Speed dialling
- URL dialling
- Local dial plan
- Redial (via dialed calls list)
- Automatic redial on busy
- Caller identification (CLIP)
- Calling Line Identification Restriction (CLIR)
- Call completion (busy/unreachable)2
- Intercom
- Multicast paging
Incoming call features
- Call waiting/swapping
- Auto answer
- Call diversion
- Call barring/blocking: deny list, dynamic central blacklist check2, anonymous calls, Do Not Disturb (DND) mode
Connected call features
- Mute microphone
- Hold
- Music on hold2
- Blind call transfer
- Attended call transfer
- 4+1 local conferencing
- Call park / unpark2
- Client Matter Code (CMC)2
Related features
- Call history lists of missed, received, dialed, rejected, and deflected calls
- Extension monitoring (Busy lamp field), call pickup2
Package contents
Hardware
- IP desk phone D865
- Corded handset
- Footstand
- Ethernet cable: 1.5 m
Documentation
Environmental conditions
Operating ambient temperature: 0 °C – +35 °C
Nonoperating (storage) temperature: -10 °C – +45 °C
Snom accessories and compatible devices
Power adapter
Wall mount kit
- D8xx WM (PN 00004544)
Corded wideband receiver
- D8xx WB handset (PN 00004561)
Wired headset via RJ9
- Binaural: A100D (PN 00004342), A310D (PN 00004626)
- Monaural: A100M (PN 00004341), (PN )
Wired headset via USB
- Binaural: A330D (PN 00004598)
- Monaural: A330M (PN 00004597)
DECT headset via RJ9
Wireless conference speakerphone (USB)